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Shareholder Contacts

  • Rio Tinto plc
  • Rio Tinto Limited
  • Rio Tinto ADRs
  • Registrars - Alcan Inc Shares

Rio Tinto plc has appointed Computershare Investor Services PLC as its registrars. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

If you have a query regarding your shareholding, please contact Computershare:

BY POST:

Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol BS99 6ZY
UK

BY PHONE:

Local Freephone
T: 0800 435 021
F: 0370 703 6119

International

T: +44 370 703 6364
F: +44 370 703 6119

Please note, the free phone number applies to calls from within the UK only.

ONLINE:

W: computershare.com/uk

Register online with Computershare to access the secure self-service facilities.

By going online, you can:

  • amend your address

  • check your share balances

  • check payment and tax information

  • update payment instructions

  • download forms, including payment of dividends and transfer of funds

Online access is available 24 hours a day and is free to all Rio Tinto shareholders.

General enquiries

If you have any general enquiries, please write to the Company Secretary, Rio Tinto plc, 6 St James's Square, SW1Y 4AD, UK, or email: company.secretarial@riotinto.com. For all shareholding queries, please contact Computershare.

Corporate nominee service

Computershare, in conjunction with Rio Tinto plc, have introduced a corporate nominee service for private individuals. This service allows shareholders to hold, sell, or purchase Rio Tinto plc shares electronically. Contact Computershare for more information.

Individual savings accounts (ISAs)

Stocktrade offers an individual savings account (ISA) for UK residents wishing to hold Rio Tinto plc shares in an ISA account. Existing PEPs and ISAs may also be transferred to Stocktrade, a division of Brewin Dolphin Securities Ltd, which is authorised and regulated by the Financial Services Authority.

For more information on ISAs, contact Stocktrade:

BY POST:

Stocktrade
81 George Street
Edinburgh EH2 3ES
UK

BY PHONE:

T: +44 131 240 0623

ONLINE:

W: stocktrade.co.uk

Low-cost share dealing service

A telephone dealing service is provided by Stocktrade for purchases and sales of shares in Rio Tinto plc. Commission is

1 per cent subject to a £25 minimum commission charge.

Contact Stocktrade for more information:

BY PHONE:

T: +44 (0)131 240 0414

ONLINE:

W: stocktrade.co.uk 

Settlement

Cleared funds, net of all costs, can be credited directly into your bank account ten business days after the transaction date by simply providing your bank account details (sort code and account number). Please note that some transactions may be subject to money laundering regulations and you may be required to provide certain personal details to Stocktrade prior to any purchase or sale of shares.

Stocktrade is a division of Alliance Trust Savings Limited, which is a subsidiary of Alliance Trust PLC and is registered in Scotland (no. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP), authorised by the Prudential Regulation Authority (firm reference number 116115) and regulated by the Financial Conduct Authority.

Unsolicited mail

We are aware that some shareholders have had occasion to complain about outside organisations using information obtained from companies' share registers. Rio Tinto cannot by law refuse to supply such information provided that the organisation concerned pays the appropriate statutory fee.

Shareholders in the UK can request that their details be removed from such mailing lists by contacting The Mailing Preference Service:

BY POST: 

The Mailing Preference Service
Freepost 22
London W1E 7EZ

BY PHONE:

T: +44 20 7291 3310

Rio Tinto Limited has appointed Computershare Investor Services Pty Limited as its registrar. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

If you have a query regarding your shareholding, please contact Computershare:

You can also check your shareholding at www.investorcentre.com/rio

BY POST:

Computershare Investor Services Pty Limited
GPO Box 2975
Melbourne VIC 3001
Australia

BY PHONE:

Local
T: 1800 813 292
F: 03 9473 2500

International

T: +61 3 9415 4030
F: +61 3 9473 2500

ONLINE:

W: computershare.com/au 

Register online with Computershare to access the self-service facilities.

By going online, you can:
update address details
check your share balances and transaction listing
view/update your payment instructions
provide your Tax File Number
view any outstanding payments
make dividend reinvestment plan amends
make changes to e-communications preferences

General enquiries

For any general enquiries, please write to the Company Secretary, Rio Tinto Limited, Level 7, 360 Collins Street, Melbourne VIC 3000 or email: company.secretarial@riotinto.com. If your query relates to your shareholding, please contact Computershare.

Consolidation of registered holdings

If you have your total Rio Tinto Limited shareholding comprising two or more separately registered shareholdings and would like to consolidate your holdings you can download a Request to consolidate holdings form from the Computershare website.

Unsolicited mail

We are aware that some shareholders have had occasion to complain about outside organisations having for their own purposes, used information obtained from companies' share registers. Rio Tinto, like other companies, cannot by law refuse to supply such information provided that the organisation concerned applies in the prescribed form and pays the appropriate statutory fee.

Rio Tinto plc ordinary shares are listed on the New York Stock Exchange (NYSE) in the form of American Depositary Receipts (ADRs) and traded under the symbol “RTP”. JP Morgan Chase Bank NA is the authorised depositary bank for Rio Tinto plc's ADR programme. All enquiries regarding ADR holders' accounts and payment of dividends should be directed to the depositary bank:

Rio Tinto plc ADRs
ADR administrator

JPMorgan Service Centre
JPMorgan Chase Bank NA
PO Box 64504
St Paul, MN 55164-0504

Shareholder contact numbers
T (toll free Global invest direct US residents only): (800) 428 4237
T (toll free for US residents): (800) 990 1135
T (non US residents): +1 (651) 453-2128
E: jpmorgan.adr@wellsfargo.com

ADR Information
Rio Tinto plc
CUSIP No: 767204100
US Exchange: NYSE
ADR Ratio pre 30 April 2010: one ADR for four shares
ADR Ratio: one ADR for one share

Depositary Bank
1 Chase Manhattan Plaza, Floor 58
New York, NY 10005
JPM-ADRS (866 576-2377)
E: adr@jpmorgan.com

Reporting in the US

Rio Tinto plc and Rio Tinto Limited are subject to the US Securities and Exchange Commission reporting requirements for foreign companies. Both Companies file a combined annual report and form 20F, which corresponds to the form 10K filed by US public companies.

Voting at the Annual General Meeting

Rio Tinto plc ADR holders may instruct JPMorgan Chase Bank NA as to how the ordinary shares represented by their ADRs should be voted at the respective Company's annual general meetings.

Shareholders of Alcan Inc. who need to contact us should do so through Computershare.

They can be contacted through their National Contact Centre at:

T: 1-866-624-1341 (toll-free from the US)

T: 1-514-982-7555 (international collect)

Shareholders with general, non-account specific questions should send an email to corporateactions@computershare.com.