Teams
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Media
Australia
Jonathan Rose
T: +61 3 9283 3088
M: +61 447 028 913Matt Chambers
T: +61 3 9283 3087
M: +61 433 525 739Jesse Riseborough
T: +61 8 6211 6013
M: +61 436 653 412UK
Illtud Harri
M: +44 7920 503 600David Outhwaite
T: +44 20 7781 1623
M: +44 7787 597 493US and Canada
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Investor Relations
UK
Menno Sanderse
M: +44 7825 195 178David Ovington
M: +44 7920 010 978Clare Peever
M: +44 7788 967 877 -
Accounts Payable
Brisbane, Australia
From Australia:
T: 1300 66 77 03 (option 3)From New Zealand:
T: 0800 66 77 03 (option 4)Perth, Australia
Servicing: Pilbara Iron, Hamersley Iron, Hamersley HMS, Robe River, Dampier Salt, Argyle Diamonds and Singapore based Business Units
From Australia:
T: 1300 66 77 03 (option 3)From Singapore:
T: 800 852 3176Free call: 1800 99 2112 (option 3)
Canada
Free call from Canada & US:
T: 1 877 300 3110France
UK
T: +44 207 781 2010
E: Accounts PayableUS
T: 1801 363 4357 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)
Toll free: 1888 448 3375 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)
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Individual shareholders
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Rio Tinto plc
Rio Tinto plc
Rio Tinto plc has appointed Computershare Investor Services PLC as its registrars. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.
If you have a query regarding your shareholding, please contact Computershare:
BY POST:
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol BS99 6ZZ
UKBY PHONE:
Local Freephone
T: 0800 435 021International
T: +44 370 703 6364
Please note, the free phone number applies to calls from within the UK only.
ONLINE:
Register online with Computershare to access the secure self-service facilities.
By going online, you can:
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amend your address
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check your share balances
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check payment and tax information
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update payment instructions
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download forms, including payment of dividends and transfer of funds
Online access is available 24 hours a day and is free to all Rio Tinto shareholders.
General enquiries
If you have any general enquiries, please write to the Company Secretary, Rio Tinto plc, 6 St James's Square, SW1Y 4AD, UK, or email: company.secretarial@riotinto.com. For all shareholding queries, please contact Computershare.
Corporate nominee service
Computershare, in conjunction with Rio Tinto plc, have introduced a corporate nominee service for private individuals. This service allows shareholders to hold, sell, or purchase Rio Tinto plc shares electronically. Contact Computershare for more information.
Individual savings accounts (ISAs)
Stocktrade offers an individual savings account (ISA) for UK residents wishing to hold Rio Tinto plc shares in an ISA account. Existing PEPs and ISAs may also be transferred to Stocktrade, a division of Brewin Dolphin Securities Ltd, which is authorised and regulated by the Financial Services Authority.For more information on ISAs, contact Stocktrade:
BY POST:
Stocktrade
81 George Street
Edinburgh EH2 3ES
UKBY PHONE:
T: +44 131 240 0623
ONLINE:
W: stocktrade.co.uk
Low-cost share dealing service
A telephone dealing service is provided by Stocktrade for purchases and sales of shares in Rio Tinto plc. Commission is 1 per cent subject to a £25 minimum commission charge.
Contact Stocktrade for more information:
BY PHONE:
T: +44 (0)131 240 0414
ONLINE:
W: stocktrade.co.uk
Settlement
Cleared funds, net of all costs, can be credited directly into your bank account ten business days after the transaction date by simply providing your bank account details (sort code and account number). Please note that some transactions may be subject to money laundering regulations and you may be required to provide certain personal details to Stocktrade prior to any purchase or sale of shares.
Stocktrade is a division of Alliance Trust Savings Limited, which is a subsidiary of Alliance Trust PLC and is registered in Scotland (no. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP), authorised by the Prudential Regulation Authority (firm reference number 116115) and regulated by the Financial Conduct Authority.
Unsolicited mail
We are aware that some shareholders have had occasion to complain about outside organisations using information obtained from companies' share registers. Rio Tinto cannot by law refuse to supply such information provided that the organisation concerned pays the appropriate statutory fee.
Shareholders in the UK can request that their details be removed from such mailing lists by contacting The Mailing Preference Service:
BY POST:
The Mailing Preference Service
Freepost 22
London W1E 7EZBY PHONE:
T: +44 20 7291 3310
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Rio Tinto Limited
Rio Tinto Limited
Rio Tinto Limited has appointed Computershare Investor Services Pty Limited as its registrar. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.
If you have a query regarding your shareholding, please contact Computershare:
You can also check your shareholding at www.investorcentre.com/rioBY POST:
Computershare Investor Services Pty Limited
GPO Box 2975
Melbourne VIC 3001
AustraliaBY PHONE:
Local
T: 1800 813 292
F: 03 9473 2500
International
T: +61 3 9415 4030
F: +61 3 9473 2500ONLINE:
W: computershare.com/au
Register online with Computershare to access the self-service facilities.
By going online, you can:
• update address details
• check your share balances and transaction listing
• view/update your payment instructions
• provide your Tax File Number
• view any outstanding payments
• make dividend reinvestment plan amends
• make changes to e-communications preferences
General enquiriesFor any general enquiries, please write to the Company Secretary, Rio Tinto Limited, Level 7, 360 Collins Street, Melbourne VIC 3000 or email: company.secretarial@riotinto.com. If your query relates to your shareholding, please contact Computershare.
Consolidation of registered holdingsIf you have your total Rio Tinto Limited shareholding comprising two or more separately registered shareholdings and would like to consolidate your holdings you can download a Request to consolidate holdings form from the Computershare website.
Unsolicited mailWe are aware that some shareholders have had occasion to complain about outside organisations having for their own purposes, used information obtained from companies' share registers. Rio Tinto, like other companies, cannot by law refuse to supply such information provided that the organisation concerned applies in the prescribed form and pays the appropriate statutory fee.
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Rio Tinto ADRs
Rio Tinto ADRs
Rio Tinto plc ordinary shares are listed on the New York Stock Exchange (NYSE) in the form of American Depositary Receipts (ADRs) and traded under the symbol “RTP”. JP Morgan Chase Bank NA is the authorised depositary bank for Rio Tinto plc's ADR programme. All enquiries regarding ADR holders' accounts and payment of dividends should be directed to the depositary bank:
Rio Tinto plc ADRs
ADR administrator
JPMorgan Service Centre
JPMorgan Chase Bank NA
PO Box 64504
St Paul, MN 55164-0504
Shareholder contact numbers
T (toll free Global invest direct US residents only): (800) 428 4237
T (toll free for US residents): (800) 990 1135
T (non US residents): +1 (651) 453-2128
E: https://www.shareowneronline.com/informational/contact-us/
ADR Information
Rio Tinto plc
CUSIP No: 767204100
US Exchange: NYSE
ADR Ratio pre 30 April 2010: one ADR for four shares
ADR Ratio: one ADR for one share
Depositary Bank
383 Madison Avenue, Floor 11
New York, NY 10179
JPM-ADRS (+1 212 552 8926)
E: drx_depo@jpmorgan.com
Website: https://adr.com/contact/jpmorganReporting in the US
Rio Tinto plc and Rio Tinto Limited are subject to the US Securities and Exchange Commission reporting requirements for foreign companies. Both Companies file a combined annual report and form 20F, which corresponds to the form 10K filed by US public companies.
Voting at the Annual General MeetingRio Tinto plc ADR holders may instruct JPMorgan Chase Bank NA as to how the ordinary shares represented by their ADRs should be voted at the respective Company's annual general meetings.
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Registrars - Alcan Inc Shares
Registrars - Alcan Inc Shares
Shareholders of Alcan Inc. who need to contact us should do so through Computershare.
They can be contacted through their National Contact Centre at:
T: 1-866-624-1341 (toll-free from the US)
T: 1-514-982-7555 (international collect)
Shareholders with general, non-account specific questions should send an email to corporateactions@computershare.com.
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Sales and Marketing
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myVoice
myVoice, our confidential whistleblower programme, is available to anyone who has concerns or information relating to misconduct or improper circumstances or behaviours connected to Rio Tinto.
There are several ways to report a concern through myVoice:- Log a report on the myVoice website
- Call the myVoice hotline (numbers listed on the website)
- Email the Business Conduct Office at myvoice@riotinto.com
myVoice lets you choose to submit a report confidentially or anonymously. It is important to know that the content discussed and the right to anonymity may be subject to local laws.
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Website feedback
For queries relating to the website, please email digital.comms@riotinto.com
If you are experiencing a technical issue, please provide as much information as possible with your feedback, including your browser, browser version, device, operating system, screenshot and location.
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Recruitment Support
Recruitment Support
Email scam: recruitment support
Rio Tinto has recently become aware of spam emails being received by candidates for positions relating to our Simandou project in Guinea, which asks them to provide their personal details via an employment application form.
Rio Tinto has no association with this organisation. Individuals are encouraged to remain vigilant against such spam emails or to authenticate validity before clicking on links or providing personal information.
Candidates are also able to contact the recruitment team via recruitment.support@riotinto.com for general queries.