Teams


  • Media

    Asia

    Grant Donald

    T: +65 6679 9290

    M: +65 9722 6028

     

    Australia

    Jonathan Rose

    T: +61 3 9283 3088

    M: +61 447 028 913

     

    Matt Chambers

    T: +61 3 9283 3087

    M: +61 433 525 739

     

    Jesse Riseborough

    T: +61 8 6211 6013

    M: +61 436 653 412

     

    E: Media Enquiries

    UK

    Illtud Harri

    M: +44 7920 503 600 

     

    David Outhwaite

    T: +44 20 7781 1623

    M: +44 7787 597 493

     

    E: Media Enquiries

    US and Canada

    Matthew Klar

    M: +1 514 608 4429

     

    Simon Letendre

    M: +1 514 796 4973

     

    E: Media Enquiries

  • Investor Relations

    Australia

    Natalie Worley

    T: +61 3 9283 3063

    M: +61 409 210 462

     

    Amar Jambaa

    T: +61 3 9283 3627

    M: +61 472 865 948

    UK

    Menno Sanderse

    T: +44 20 7781 1517

    M: +44 7825 195 178

     

    David Ovington

    T: +44 20 7781 2051

    M: +44 7920 010 978

     

    Clare Peever

    M: +44 7788 967 877

  • Accounts Payable

    Brisbane, Australia

    From Australia:

    T: 1300 66 77 03 (option 3)

     

    From New Zealand:

    T: 0800 66 77 03 (option 4)

    Perth, Australia

    Servicing: Pilbara Iron, Hamersley Iron, Hamersley HMS, Robe River, Dampier Salt, Argyle Diamonds and Singapore based Business Units

     

    From Australia:
    T: 1300 66 77 03 (option 3)

     

    From Singapore:
    T: 800 852 3176

    Free call: 1800 99 2112 (option 3)

    Canada

    Free call from Canada & US:
    T: 1 877 300 3110

     

    E: Accounts Payable

    UK

    T: +44 207 781 2010

     

    E: Accounts Payable

    US

    aT: 1801 363 4357 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)

     

    Toll free: 1888 448 3375 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)

     

    E: Accounts Payable

  • Individual Shareholders
    • Rio Tinto plc

      Rio Tinto plc

      Rio Tinto plc has appointed Computershare Investor Services PLC as its registrars. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

      If you have a query regarding your shareholding, please contact Computershare:

      BY POST:

      Computershare Investor Services PLC
      The Pavilions
      Bridgwater Road
      Bristol BS99 6ZY
      UK

      BY PHONE:

      Local Freephone
      T: 0800 435 021
      F: 0370 703 6119

      International

      T: +44 370 703 6364
      F: +44 370 703 6119

      Please note, the free phone number applies to calls from within the UK only.

      ONLINE:

      W: computershare.com/uk

      Register online with Computershare to access the secure self-service facilities.

      By going online, you can:

      • amend your address

      • check your share balances

      • check payment and tax information

      • update payment instructions

      • download forms, including payment of dividends and transfer of funds

      Online access is available 24 hours a day and is free to all Rio Tinto shareholders.

      General enquiries

      If you have any general enquiries, please write to the Company Secretary, Rio Tinto plc, 6 St James's Square, SW1Y 4AD, UK, or email: company.secretarial@riotinto.com. For all shareholding queries, please contact Computershare.

      Corporate nominee service

      Computershare, in conjunction with Rio Tinto plc, have introduced a corporate nominee service for private individuals. This service allows shareholders to hold, sell, or purchase Rio Tinto plc shares electronically. Contact Computershare for more information.

      Individual savings accounts (ISAs)

      Stocktrade offers an individual savings account (ISA) for UK residents wishing to hold Rio Tinto plc shares in an ISA account. Existing PEPs and ISAs may also be transferred to Stocktrade, a division of Brewin Dolphin Securities Ltd, which is authorised and regulated by the Financial Services Authority.

      For more information on ISAs, contact Stocktrade:

      BY POST:

      Stocktrade
      81 George Street
      Edinburgh EH2 3ES
      UK

      BY PHONE:

      T: +44 131 240 0623

      ONLINE:

      W: stocktrade.co.uk

      Low-cost share dealing service

      A telephone dealing service is provided by Stocktrade for purchases and sales of shares in Rio Tinto plc. Commission is

      1 per cent subject to a £25 minimum commission charge.

      Contact Stocktrade for more information:

      BY PHONE:

      T: +44 (0)131 240 0414

      ONLINE:

      W: stocktrade.co.uk 

      Settlement

      Cleared funds, net of all costs, can be credited directly into your bank account ten business days after the transaction date by simply providing your bank account details (sort code and account number). Please note that some transactions may be subject to money laundering regulations and you may be required to provide certain personal details to Stocktrade prior to any purchase or sale of shares.

      Stocktrade is a division of Alliance Trust Savings Limited, which is a subsidiary of Alliance Trust PLC and is registered in Scotland (no. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP), authorised by the Prudential Regulation Authority (firm reference number 116115) and regulated by the Financial Conduct Authority.

      Unsolicited mail

      We are aware that some shareholders have had occasion to complain about outside organisations using information obtained from companies' share registers. Rio Tinto cannot by law refuse to supply such information provided that the organisation concerned pays the appropriate statutory fee.

      Shareholders in the UK can request that their details be removed from such mailing lists by contacting The Mailing Preference Service:

      BY POST: 

      The Mailing Preference Service
      Freepost 22
      London W1E 7EZ

      BY PHONE:

      T: +44 20 7291 3310

    • Rio Tinto Limited

      Rio Tinto Limited

      Rio Tinto Limited has appointed Computershare Investor Services Pty Limited as its registrar. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

      If you have a query regarding your shareholding, please contact Computershare:

      You can also check your shareholding at www.investorcentre.com/rio

      BY POST:

      Computershare Investor Services Pty Limited
      GPO Box 2975
      Melbourne VIC 3001
      Australia

      BY PHONE:

      Local
      T: 1800 813 292
      F: 03 9473 2500

      International

      T: +61 3 9415 4030
      F: +61 3 9473 2500

      ONLINE:

      W: computershare.com/au 

      Register online with Computershare to access the self-service facilities.

      By going online, you can:
      update address details
      check your share balances and transaction listing
      view/update your payment instructions
      provide your Tax File Number
      view any outstanding payments
      make dividend reinvestment plan amends
      make changes to e-communications preferences

      General enquiries

      For any general enquiries, please write to the Company Secretary, Rio Tinto Limited, Level 7, 360 Collins Street, Melbourne VIC 3000 or email: company.secretarial@riotinto.com. If your query relates to your shareholding, please contact Computershare.

      Consolidation of registered holdings

      If you have your total Rio Tinto Limited shareholding comprising two or more separately registered shareholdings and would like to consolidate your holdings you can download a Request to consolidate holdings form from the Computershare website.

      Unsolicited mail

      We are aware that some shareholders have had occasion to complain about outside organisations having for their own purposes, used information obtained from companies' share registers. Rio Tinto, like other companies, cannot by law refuse to supply such information provided that the organisation concerned applies in the prescribed form and pays the appropriate statutory fee.

    • Rio Tinto ADRs

      Rio Tinto ADRs

      Rio Tinto plc ordinary shares are listed on the New York Stock Exchange (NYSE) in the form of American Depositary Receipts (ADRs) and traded under the symbol “RTP”. JP Morgan Chase Bank NA is the authorised depositary bank for Rio Tinto plc's ADR programme. All enquiries regarding ADR holders' accounts and payment of dividends should be directed to the depositary bank:

      Rio Tinto plc ADRs
      ADR administrator

      JPMorgan Service Centre
      JPMorgan Chase Bank NA
      PO Box 64504
      St Paul, MN 55164-0504

      Shareholder contact numbers
      T (toll free Global invest direct US residents only): (800) 428 4237
      T (toll free for US residents): (800) 990 1135
      T (non US residents): +1 (651) 453-2128
      E: jpmorgan.adr@wellsfargo.com

      ADR Information
      Rio Tinto plc
      CUSIP No: 767204100
      US Exchange: NYSE
      ADR Ratio pre 30 April 2010: one ADR for four shares
      ADR Ratio: one ADR for one share

      Depositary Bank
      1 Chase Manhattan Plaza, Floor 58
      New York, NY 10005
      JPM-ADRS (866 576-2377)
      E: adr@jpmorgan.com

      Reporting in the US

      Rio Tinto plc and Rio Tinto Limited are subject to the US Securities and Exchange Commission reporting requirements for foreign companies. Both Companies file a combined annual report and form 20F, which corresponds to the form 10K filed by US public companies.

      Voting at the Annual General Meeting

      Rio Tinto plc ADR holders may instruct JPMorgan Chase Bank NA as to how the ordinary shares represented by their ADRs should be voted at the respective Company's annual general meetings.

    • Registrars - Alcan Inc Shares

      Registrars - Alcan Inc Shares

      Shareholders of Alcan Inc. who need to contact us should do so through Computershare.

      They can be contacted through their National Contact Centre at:

      T: 1-866-624-1341 (toll-free from the US)

      T: 1-514-982-7555 (international collect)

      Shareholders with general, non-account specific questions should send an email to corporateactions@computershare.com.

  • Talk to Peggy

    Talk to Peggy, Rio Tinto's confidential and independently operated multilingual whistleblowing service, is available to employees, contractors, suppliers and customers of Rio Tinto.

    It offers an avenue for sharing your concerns about the business or individual's behaviour. This can include suspicion of violations of Rio Tinto's policies and procedures, human rights, safety, environmental, financial reporting, fraud or business integrity issues in general. You may contact Talk to Peggy anonymously although the content of what may be shared and the right to anonymity may be subject to local laws.

    We are committed to a culture of transparency and encourage employees, contractors and other stakeholders to speak up about their issues and concerns, either through management, human resources and other functions such as Ethics & Integrity or through Talk to Peggy. 

    If you have a concern, don't ignore it; let us know. You could prevent a potentially serious situation from harming you, our organisation and others.

  • Website Feedback

    For queries relating to the website, please email digital.comms@riotinto.com

    If you are experiencing a technical issue, please provide as much information as possible with your feedback, including your browser, browser version, device, operating system, screenshot and location.