Teams


  • Media

    Asia

    Grant Donald
    T: +65 6679 9290
    M: +65 9722 6028

     

    Australia

    Jonathan Rose
    T: +61 3 9283 3088
    M: +61 447 028 913

    Matt Chambers
    T: +61 3 9283 3087
    M: +61 433 525 739

    Jesse Riseborough
    T: +61 8 6211 6013
    M: +61 436 653 412

    E: Media Enquiries

    UK

    Illtud Harri
    M: +44 7920 503 600 

    David Outhwaite
    T: +44 20 7781 1623
    M: +44 7787 597 493

    E: Media Enquiries

    US and Canada

    Matthew Klar
    M: +1 514 608 4429

    Simon Letendre
    M: +1 514 796 4973

    E: Media Enquiries

  • Investor Relations

    Australia

    Natalie Worley
    T: +61 3 9283 3063
    M: +61 409 210 462

    Amar Jambaa
    T: +61 3 9283 3627
    M: +61 472 865 948

    UK

    Menno Sanderse
    T: +44 20 7781 1517
    M: +44 7825 195 178

    David Ovington
    T: +44 20 7781 2051
    M: +44 7920 010 978

    Clare Peever
    M: +44 7788 967 877

  • Accounts Payable

    Brisbane, Australia

    From Australia:
    T: 1300 66 77 03 (option 3)

    From New Zealand:
    T: 0800 66 77 03 (option 4)

    E: Accounts Payable

    Perth, Australia

    Servicing: Pilbara Iron, Hamersley Iron, Hamersley HMS, Robe River, Dampier Salt, Argyle Diamonds and Singapore based Business Units

    From Australia:
    T: 1300 66 77 03 (option 3)

    From Singapore:
    T: 800 852 3176

    Free call: 1800 99 2112 (option 3)

    E: Accounts Payable

    Canada

    Free call from Canada & US:
    T: 1 877 300 3110

    E: Accounts Payable

    UK

    T: +44 207 781 2010
    E: Accounts Payable

    US

    T: 1801 363 4357 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)

    Toll free: 1888 448 3375 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)

    E: Accounts Payable

  • Individual Shareholders

    Rio Tinto plc

    Rio Tinto plc has appointed Computershare Investor Services PLC as its registrars. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

    If you have a query regarding your shareholding, please contact Computershare:

    BY POST:

    Computershare Investor Services PLC
    The Pavilions
    Bridgwater Road
    Bristol BS99 6ZY
    UK

    BY PHONE:

    Local Freephone
    T: 0800 435 021
    F: 0370 703 6119

    International

    T: +44 370 703 6364
    F: +44 370 703 6119

    Please note, the free phone number applies to calls from within the UK only.

    ONLINE:

    W: computershare.com/uk

    Register online with Computershare to access the secure self-service facilities.

    By going online, you can:

    • amend your address

    • check your share balances

    • check payment and tax information

    • update payment instructions

    • download forms, including payment of dividends and transfer of funds

    Online access is available 24 hours a day and is free to all Rio Tinto shareholders.

    General enquiries

    If you have any general enquiries, please write to the Company Secretary, Rio Tinto plc, 6 St James's Square, SW1Y 4AD, UK, or email: company.secretarial@riotinto.com. For all shareholding queries, please contact Computershare.

    Corporate nominee service

    Computershare, in conjunction with Rio Tinto plc, have introduced a corporate nominee service for private individuals. This service allows shareholders to hold, sell, or purchase Rio Tinto plc shares electronically. Contact Computershare for more information.

    Individual savings accounts (ISAs)

    Stocktrade offers an individual savings account (ISA) for UK residents wishing to hold Rio Tinto plc shares in an ISA account. Existing PEPs and ISAs may also be transferred to Stocktrade, a division of Brewin Dolphin Securities Ltd, which is authorised and regulated by the Financial Services Authority.

    For more information on ISAs, contact Stocktrade:

    BY POST:

    Stocktrade
    81 George Street
    Edinburgh EH2 3ES
    UK

    BY PHONE:

    T: +44 131 240 0623

    ONLINE:

    W: stocktrade.co.uk

    Low-cost share dealing service

    A telephone dealing service is provided by Stocktrade for purchases and sales of shares in Rio Tinto plc. Commission is

    1 per cent subject to a £25 minimum commission charge.

    Contact Stocktrade for more information:

    BY PHONE:

    T: +44 (0)131 240 0414

    ONLINE:

    W: stocktrade.co.uk 

    Settlement

    Cleared funds, net of all costs, can be credited directly into your bank account ten business days after the transaction date by simply providing your bank account details (sort code and account number). Please note that some transactions may be subject to money laundering regulations and you may be required to provide certain personal details to Stocktrade prior to any purchase or sale of shares.

    Stocktrade is a division of Alliance Trust Savings Limited, which is a subsidiary of Alliance Trust PLC and is registered in Scotland (no. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP), authorised by the Prudential Regulation Authority (firm reference number 116115) and regulated by the Financial Conduct Authority.

    Unsolicited mail

    We are aware that some shareholders have had occasion to complain about outside organisations using information obtained from companies' share registers. Rio Tinto cannot by law refuse to supply such information provided that the organisation concerned pays the appropriate statutory fee.

    Shareholders in the UK can request that their details be removed from such mailing lists by contacting The Mailing Preference Service:

    BY POST: 

    The Mailing Preference Service
    Freepost 22
    London W1E 7EZ

    BY PHONE:

    T: +44 20 7291 3310

    Rio Tinto Limited

    Rio Tinto Limited has appointed Computershare Investor Services Pty Limited as its registrar. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

    If you have a query regarding your shareholding, please contact Computershare:

    You can also check your shareholding at www.investorcentre.com/rio

    BY POST:

    Computershare Investor Services Pty Limited
    GPO Box 2975
    Melbourne VIC 3001
    Australia

    BY PHONE:

    Local
    T: 1800 813 292
    F: 03 9473 2500

    International

    T: +61 3 9415 4030
    F: +61 3 9473 2500

    ONLINE:

    W: computershare.com/au 

    Register online with Computershare to access the self-service facilities.

    By going online, you can:
    update address details
    check your share balances and transaction listing
    view/update your payment instructions
    provide your Tax File Number
    view any outstanding payments
    make dividend reinvestment plan amends
    make changes to e-communications preferences

    General enquiries

    For any general enquiries, please write to the Company Secretary, Rio Tinto Limited, Level 7, 360 Collins Street, Melbourne VIC 3000 or email: company.secretarial@riotinto.com. If your query relates to your shareholding, please contact Computershare.

    Consolidation of registered holdings

    If you have your total Rio Tinto Limited shareholding comprising two or more separately registered shareholdings and would like to consolidate your holdings you can download a Request to consolidate holdings form from the Computershare website.

    Unsolicited mail

    We are aware that some shareholders have had occasion to complain about outside organisations having for their own purposes, used information obtained from companies' share registers. Rio Tinto, like other companies, cannot by law refuse to supply such information provided that the organisation concerned applies in the prescribed form and pays the appropriate statutory fee.

     

    Rio Tinto ADRs

    Rio Tinto plc ordinary shares are listed on the New York Stock Exchange (NYSE) in the form of American Depositary Receipts (ADRs) and traded under the symbol “RTP”. JP Morgan Chase Bank NA is the authorised depositary bank for Rio Tinto plc's ADR programme. All enquiries regarding ADR holders' accounts and payment of dividends should be directed to the depositary bank:

    Rio Tinto plc ADRs
    ADR administrator

    JPMorgan Service Centre
    JPMorgan Chase Bank NA
    PO Box 64504
    St Paul, MN 55164-0504

    Shareholder contact numbers
    T (toll free Global invest direct US residents only): (800) 428 4237
    T (toll free for US residents): (800) 990 1135
    T (non US residents): +1 (651) 453-2128
    E: jpmorgan.adr@wellsfargo.com

    ADR Information
    Rio Tinto plc
    CUSIP No: 767204100
    US Exchange: NYSE
    ADR Ratio pre 30 April 2010: one ADR for four shares
    ADR Ratio: one ADR for one share

    Depositary Bank
    1 Chase Manhattan Plaza, Floor 58
    New York, NY 10005
    JPM-ADRS (866 576-2377)
    E: adr@jpmorgan.com

    Reporting in the US

    Rio Tinto plc and Rio Tinto Limited are subject to the US Securities and Exchange Commission reporting requirements for foreign companies. Both Companies file a combined annual report and form 20F, which corresponds to the form 10K filed by US public companies.

    Voting at the Annual General Meeting

    Rio Tinto plc ADR holders may instruct JPMorgan Chase Bank NA as to how the ordinary shares represented by their ADRs should be voted at the respective Company's annual general meetings.

    Registrars - Alcan Inc Shares

    Shareholders of Alcan Inc. who need to contact us should do so through Computershare.

    They can be contacted through their National Contact Centre at:

    T: 1-866-624-1341 (toll-free from the US)

    T: 1-514-982-7555 (international collect)

    Shareholders with general, non-account specific questions should send an email to corporateactions@computershare.com.

  • myVoice

    myVoice, our confidential whistleblower programme, is available to anyone who has concerns or information relating to misconduct or improper circumstances or behaviours connected to Rio Tinto.

    There are several ways to report a concern through myVoice:

    myVoice lets you choose to submit a report confidentially or anonymously. It is important to know that the content discussed and the right to anonymity may be subject to local laws.

  • Website Feedback

    For queries relating to the website, please email digital.comms@riotinto.com

    If you are experiencing a technical issue, please provide as much information as possible with your feedback, including your browser, browser version, device, operating system, screenshot and location.