Bridge, Perth Australia

Contact

  • Offices

  • Operations
  • Teams

London

Rio Tinto plc Head office

6 St James's Square

London SW1Y 4AD

UK

T: +44 20 7781 2000

Melbourne

Rio Tinto Limited Head office

Level 7, 360 Collins Street

Melbourne VIC 3000

Australia

T: +61 3 9283 3333

Brisbane

123 Albert Street

Brisbane QLD 4000

Australia

T: +61 7 3625 3000

Perth

152-158 St Georges Terrace
Perth WA 6000
Australia
T: +61 8 9327 2000

Montreal

400-1190 Av Des-Canadiens-De-Montreal

Montreal Quebec H3B 0E3

Canada

T: +1 514 848 8000

Singapore

12 Marina Boulevard

#20-01 Marina Bay Financial Centre

Tower 3

Singapore 018982

T: +65 6679 9000

Chicago

200 E Randolph

Suite 7100

Chicago IL 60601

USA

T: +1 773 270 6500

Shanghai

40/F Wheelock Square

1717 Nanjing West Road

Jing’An District

Shanghai 200040

China

T: +86 21 6103 3588

Tokyo

8th Floor, Kojimachi Diamond Building

1 Kojimachi 4-chome, Chiyoda-Ku

Tokyo 102-0083

Japan

T: +81 3 3222 2411

Johannesburg

1 Harries Road

Illovo, Sandton 2146

South Africa

T: +27 11 459 1260
  • Australia

    Argyle Diamonds Ltd

    Level 16, Central Park

    152-158 St George’s Terrace

    Perth WA 6000

    Australia

    T: +61 89168 4900

    E: Argyle enquiries

    Bell Bay Aluminium

    Bell Bay Rd

    Bell Bay TAS 7253

    Australia

    T: +61 3 6382 5111

    Boyne Smelters Ltd

    Handley Drive

    Boyne Island QLD 4680

    Australia


    Postal address

    PO Box 524

    Gladstone QLD 4680

    Australia

    T: 1800 886 414

    E: BSL Enquiries

    Dampier Salt

    Head office

    152-158 St Georges Terrace

    Perth WA 6000

    Australia

    T: +61 8 9327 2000

    ERA

    Level 3, Energy House

    18-20 Cavenagh Street

    GPO Box 2394

    Darwin NT 0801

    T: +61 8 8924 3500

    E: ERA Enquiries

    Gladstone Power Station

    353 Hanson Rd

    Gladstone QLD 4680

    Australia

    T: +61 7 4976 5211

    W: nrggos.com.au

    Gove

    1 Melville Bay Road

    Nhulunbuy NT 0880

    Australia

    T: 1800 996 508

    Pilbara

    152-158 St Georges Terrace

    Perth WA 6000

    Australia

    T: +61 8 9327 2000

     

    Community enquiries

    T: 1800 992 777

    E: Community Feedback

     

    Pilbara service desk

    T: 1800 992 777

    E: Pilbara Service Desk

    QAL

    Postal address

    Parsons Point

    Gladstone QLD 4680

    Australia

    T: +61 7 4976 2211

    Tomago

    638 Tomago Rd

    Tomago NSW 2322

    Australia

    T: +61 2 4966 9669

    W: tomago.com.au

    Weipa

    Lorim Point

    Weipa, Queensland

    T: 1800 707 633

    E: Weipa Enquiries

     

    Power outage/General works hotline

    T: 1800 820 711 

    Yarwun

    Hanson Rd

    Gladstone City QLD 4680

    Australia

    T: 1800 226 258
  • Canada

    BC Works

    Kitimat Community Office

    PO Box 1800

    1 Smeltersite Road

    Kitimat BC V8C 2H2

    Canada

    T: +1 250 639 8383

    E: BC Works Enquiries

     

    Burns Lake Office

    PO Box 936

    Unit 3B, 321 Highway

    16 Evergreen Mall BC VOJ 1E0

    Canada

    T: +1 250 692 4144

    E: Nechako Reservoir Updates

     

    Vanderhoof Office

    PO Box 25

    158 Stewart Street

    Vanderhoof BC V0J 3A0

    Canada

    T: +1 250 567 5105

    E: Nechako Reservoir Updates

     

     

    Diavik

    PO Box 2498 Stn Main

    #300 Northwest Tower

    5201 50th Ave

    Yellowknife NT X1A 2P8

    Canada

    T: +1 867 669 6500
    (outside office hours: ext 5903)

    IOC

    1 Retty Street

    Sept-Îles Quebec G4R 3C7

    Canada

    T: +1 418 968 7400

    RTFT

    Sorel-Tracy

    1625, Marie-Victorin Road

    Sorel-Tracy Quebec J3R 1M6

    Canada

    T: +1 450 746 3000

    E: RTFT Enquiries

     

    RTFT Havre-Saint-Pierre

    951, rue de l'Escale

    Havre-Saint-Pierre Quebec G0G 1P0

    Canada

    T: +1 418 538 2400

     

     

     

    Saguenay

    Head office

    400-1190 Av Des-Canadiens-De-Montreal

    Montreal Quebec H3B 0E3

    Canada

    T: +1 514 848 8000
  • Madagascar

    QMM

    QIT Madagascar Minerals

    Lot 35, 5e étage

    Immeuble "Ivandry Business Center"

    BP 4003

    101 Antananarivo

    Madagascar

    T: + 261 20 22 425 59 

    QMM

    QIT Madagascar Minerals 

    Mandena

    BP 225

    614 Fort-Dauphin

    Madagascar

    T: +261 20 92 210 26
  • Mongolia

    Oyu Tolgoi

    Monnis Tower
    Chinggis Avenue 15
    Sukhbaatar District
    Ulaanbaatar 14240
    Mongolia
     

    T: +976 11 331880

    E: OT Enquiries

     

     
  • New Zealand

    NZAS

    Tiwai Road
    Invercargill
    New Zealand
    T: +64 3 218 5999

     

    Postal address
    NZAS
    Private Bag 90110
    Invercargill
    New Zealand

     
    Community enquiries
    T: +64 3218 5440
    E: NZAS Community Enquiries
  • South Africa

    RBM

    The Farm RBM
    PO Box 401
    Richards Bay 3900
    South Africa
    T: +27 35 901 3111
  • United States

    Boron

    US Borax

    200 E Randolph

    Suite 7100

    Chicago IL 60601

    United States

    T: +1 773 270 6500

    W: borax.com

     

     

    Resolution

    PO Box 1944

    Superior, Arizona 85173

    T: +1 520 689 9374

    E: Resolution Enquiries

    W: resolutioncopper.com

     

     

    Rio Tinto Kennecott

    4700 Daybreak Parkway
    South Jordan Utah 84009
    United States
    T: + 801 204 2000


    Community enquiries
    T: + 801 204 2915 


    Visitor Centre
    Open 7 days a week
    April 1 to October 31
    (weather permitting)
    12732 Bacchus Hwy
    Herriman Utah 84096
    United States

     
  • Iceland

    ISAL

    Straumsvik

    PO BOX 244-222

    Hafnarfjordur 

    T: +354 560 7000

    E: ISAL Enquiries

     

     
  • Oman

    Sohar

    PO Box 80, Postal Code 327

    Sohar Industrial Estate, Sohar

    Sultanate of Oman

    T: +968 26863000

    Community enquiries

    T: +968 268 63317

    E: Sohar Enquiries

  • Singapore

    Marine and Logistics

    Head office

    12 Marina Boulevard

    #20-1, Marina Bay Financial Centre Tower 3

    018982

    Singapore

    T: +65 667 99 000
  • Brazil

    Alumar Refinery

    Av. Eng. Emiliano Macieira

    s/n Km 18 Pedrinhas

    São Luís MA 65095-604

    Brazil

    Mineração Rio do Norte (MRN)

    Rua Rio Jari,

    s/n Porto Trombetas

    Oriximina PA 68275-000

    Brazil

    T: + 55 93 3549 7335
  • Media
  • Investor Relations
  • Accounts Payable
  • Individual Shareholders
  • Sales and Marketing
  • Talk to Peggy
  • Website Feedback

Asia

Grant Donald

T: +65 6679 9290

M: +65 9722 6028

Australia

Jonathan Rose

T: +61 3 9283 3088

M: +61 447 028 913

 

Matt Chambers

T: +61 3 9283 3087

M: +61 433 525 739

 

Jesse Riseborough

T: +61 8 6211 6013

M: +61 436 653 412

 

UK

Illtud Harri

M: +44 7920 503 600 

 

David Outhwaite

T: +44 20 7781 1623

M: +44 7787 597 493


US and Canada

Matthew Klar

M: +1 514 608 4429

 

Simon Letendre

M: +1 514 796 4973

 

Australia

Natalie Worley

T: +61 3 9283 3063

M: +61 409 210 462


Amar Jambaa

T: +61 3 9283 3627

M: +61 472 865 948

UK

Menno Sanderse

T: +44 20 7781 1517

M: +44 7825 195 178

 

David Ovington

T: +44 20 7781 2051

M: +44 7920 010 978

Brisbane, Australia

From Australia:
T: 1300 66 77 03 (option 3)

 

From New Zealand:
T: 0800 66 77 03 (option 4)

Perth, Australia

Servicing: Pilbara Iron, Hamersley Iron, Hamersley HMS, Robe River, Dampier Salt, Argyle Diamonds and Singapore based Business Units

 

From Australia:
T: 1300 66 77 03 (option 3)

 

From Singapore:
T: 800 852 3176

Free call: 1800 99 2112 (option 3)

Canada

Free call from Canada & US:
T: 1 877 300 3110

UK

T: +44 207 781 2010

US

T: 1801 363 4357 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)


Toll free: 1888 448 3375 (option 4; or option 1 for RTBS accounts, option 2 for Ellipse)

  • Rio Tinto PLC

    Rio Tinto plc has appointed Computershare Investor Services PLC as its registrars. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

    If you have a query regarding your shareholding, please contact Computershare:

    BY POST:
    Computershare Investor Services PLC
    The Pavilions
    Bridgwater Road
    Bristol BS99 6ZY
    UK
     
    BY PHONE:
    Local Freephone

    T: 0800 435 021
    F: 0370 703 6119

    International
    T: +44 370 703 6364
    F: +44 370 703 6119
    Please note, the free phone number applies to calls from within the UK only.

    ONLINE:
    W: computershare.com/uk

    Register online with Computershare to access the secure self-service facilities. 

    By going online, you can:

    • amend your address
    • check your share balances
    • check payment and tax information
    • update payment instructions
    • download forms, including payment of dividends and transfer of funds

    Online access t is available 24 hours a day and is free to all Rio Tinto shareholders.

    General enquiries
    If you have any general enquiries, please write to the Company Secretary, Rio Tinto plc, 6 St James's Square, SW1Y 4AD, UK, or email: company.secretarial@riotinto.com. For all shareholding queries, please contact Computershare.

    Corporate nominee service
    Computershare, in conjunction with Rio Tinto plc, have introduced a corporate nominee service for private individuals. This service allows shareholders to hold, sell, or purchase Rio Tinto plc shares electronically. Contact Computershare for more information.

    Individual savings accounts (ISAs)
    Stocktrade offers an individual savings account (ISA) for UK residents wishing to hold Rio Tinto plc shares in an ISA account. Existing PEPs and ISAs may also be transferred to Stocktrade, a division of Brewin Dolphin Securities Ltd, which is authorised and regulated by the Financial Services Authority. 

    For more information on ISAs, contact Stocktrade:

    BY POST:
    Stocktrade
    81 George Street
    Edinburgh EH2 3ES
    UK

    BY PHONE:
    T: +44 131 240 0623

    ONLINE:
    W: stocktrade.co.uk

    Low-cost share dealing service
    A telephone dealing service is provided by Stocktrade for purchases and sales of shares in Rio Tinto plc. Commission is 
    1 per cent subject to a £25 minimum commission charge.

    Contact Stocktrade for more information:

    BY PHONE:
    T: +44 (0)131 240 0414

    ONLINE:
    W: stocktrade.co.uk 

    Settlement
    Cleared funds, net of all costs, can be credited directly into your bank account ten business days after the transaction date by simply providing your bank account details (sort code and account number). Please note that some transactions may be subject to money laundering regulations and you may be required to provide certain personal details to Stocktrade prior to any purchase or sale of shares.

    Stocktrade is a division of Alliance Trust Savings Limited, which is a subsidiary of Alliance Trust PLC and is registered in Scotland (no. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP), authorised by the Prudential Regulation Authority (firm reference number 116115) and regulated by the Financial Conduct Authority.

    Unsolicited mail
    We are aware that some shareholders have had occasion to complain about outside organisations using information obtained from companies' share registers. Rio Tinto cannot by law refuse to supply such information provided that the organisation concerned pays the appropriate statutory fee. 

    Shareholders in the UK can request that their details be removed from such mailing lists by contacting The Mailing Preference Service:

    BY POST: 
    The Mailing Preference Service
    Freepost 22
    London W1E 7EZ

    BY PHONE:
    T: +44 20 7291 3310

     
  • Rio Tinto Limited
    Rio Tinto Limited has appointed Computershare Investor Services Pty Limited as its registrar. They are responsible for keeping the Company's register of shareholders up to date, the distribution of statutory documents such as the Annual report and financial statements, and administering the payment of dividends.

    If you have a query regarding your shareholding, please contact Computershare:

    You can also check your shareholding at www.investorcentre.com/rio

    BY POST:
    Computershare Investor Services Pty Limited
    GPO Box 2975
    Melbourne VIC 3001
    Australia

    BY PHONE:
    Local
    T: 1800 813 292
    F: 03 9473 2500

    International
    T: +61 3 9415 4030
    F: +61 3 9473 2500

    ONLINE:
    W: computershare.com/au 

    Register online with Computershare to access the self-service facilities.

    By going online, you can:
    update address details
    check your share balances and transaction listing
    view/update your payment instructions
    provide your Tax File Number
    view any outstanding payments
    make dividend reinvestment plan amends
    make changes to e-communications preferences

    General enquiries
    For any general enquiries, please write to the Company Secretary, Rio Tinto Limited, Level 7, 360 Collins Street, Melbourne VIC 3000 or email: company.secretarial@riotinto.com. If your query relates to your shareholding, please contact Computershare.

    Consolidation of registered holdings
    If you have your total Rio Tinto Limited shareholding comprising two or more separately registered shareholdings and would like to consolidate your holdings you can download a Request to consolidate holdings form from the Computershare website.

    Unsolicited mail
    We are aware that some shareholders have had occasion to complain about outside organisations having for their own purposes, used information obtained from companies' share registers. Rio Tinto, like other companies, cannot by law refuse to supply such information provided that the organisation concerned applies in the prescribed form and pays the appropriate statutory fee.
     
  • Rio Tinto plc ordinary shares are listed on the New York Stock Exchange (NYSE) in the form of American Depositary Receipts (ADRs) and traded under the symbol “RTP”. JP Morgan Chase Bank NA is the authorised depositary bank for Rio Tinto plc's ADR programme. All enquiries regarding ADR holders' accounts and payment of dividends should be directed to the depositary bank:

    Rio Tinto plc ADRs
    ADR administrator

    JPMorgan Service Centre
    JPMorgan Chase Bank NA
    PO Box 64504
    St Paul, MN 55164-0504

    Shareholder contact numbers
    T (toll free Global invest direct US residents only): (800) 428 4237
    T (toll free for US residents): (800) 990 1135
    T (non US residents): +1 (651) 453-2128
    E: jpmorgan.adr@wellsfargo.com

    ADR Information
    Rio Tinto plc
    CUSIP No: 767204100
    US Exchange: NYSE
    ADR Ratio pre 30 April 2010: one ADR for four shares
    ADR Ratio: one ADR for one share

    Depositary Bank
    1 Chase Manhattan Plaza, Floor 58
    New York, NY 10005
    JPM-ADRS (866 576-2377)
    E: adr@jpmorgan.com

    Reporting in the US
    Rio Tinto plc and Rio Tinto Limited are subject to the US Securities and Exchange Commission reporting requirements for foreign companies. Both Companies file a combined annual report and form 20F, which corresponds to the form 10K filed by US public companies.

    Voting at the Annual General Meeting
    Rio Tinto plc ADR holders may instruct JPMorgan Chase Bank NA as to how the ordinary shares represented by their ADRs should be voted at the respective Company's annual general meetings.
     
  • Registrars - Alcan Inc shares
    Shareholders of Alcan Inc. who need to contact us should do so through Computershare.

    They can be contacted through their National Contact Centre at:
    T: 1-866-624-1341 (toll-free from the US)
    T: 1-514-982-7555 (international collect)

    Shareholders with general, non-account specific questions should send an email to corporateactions@computershare.com.
     

Talk to Peggy, Rio Tinto's confidential and independently operated multilingual whistleblowing service, is available to employees, contractors, suppliers and customers of Rio Tinto.

It offers an avenue for sharing your concerns about the business or individual's behaviour. This can include suspicion of violations of Rio Tinto's policies and procedures, human rights, safety, environmental, financial reporting, fraud or business integrity issues in general. You may contact Talk to Peggy anonymously although the content of what may be shared and the right to anonymity may be subject to local laws.

We are committed to a culture of transparency and encourage employees, contractors and other stakeholders to speak up about their issues and concerns, either through management, human resources and other functions such as Ethics & Integrity or through Talk to Peggy.
If you have a concern, don't ignore it; let us know. You could prevent a potentially serious situation from harming you, our organisation and others.

- call Talk to Peggy
- share your concern online

 

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