Recognising our local WA suppliers

SAP Business Network

The SAP Business Network (SBN), formally known as the SAP Ariba Network, is a comprehensive invoicing and transaction platform for buyers and suppliers to connect, transact and partner on shared processes and information.

Through the SBN, businesses of all sizes can connect with their trading partners anywhere, at any time, and from any device, to buy, sell, and manage procurement processes more efficiently.

We have established the SBN as our preferred invoicing and transactions platform for purchase orders and follow-on transactions like confirmation of purchase order receipts and submission of invoices.


Benefits of connecting with us through the SAP Business Network

Greater collaboration

Provides a single, centralised platform for procurement activities, streamlining communication and collaboration

Improved pay performance

Invoices are exchanged instantaneously with real-time invoice updates, meaning a faster start to your payment cycle with invoices entered directly into our system

More automated processes

Automates many aspects of procurement which translates to less manual work and errors, time savings, and quicker processing of invoices

Account options

We use two account types on SBN - Standard and Enterprise (previously called Hosted & Light Account). We encourage suppliers to opt for the Standard account which meets our requirements for transacting on the SBN. Please note that opting for an Enterprise account incurs additional fees.

Please contact SAP Business Network for further information on these accounts and to discuss the option best suited to your business and budget.

  • Standard
  • Enterprise
  • The free standard account on SBN is the easy way to start transacting with Rio Tinto.
  • Exchange electronic purchase orders, order confirmations, and invoices with Rio Tinto.
  • Gain visibility when tracking the status of documents and payments.
  • Stay in control by tailoring email and mobile alerts.
  • No system limit on transactions.
  • Suppliers can upgrade to an Enterprise account at any time by contacting SBN.
  • In addition to the standard account features, an enterprise account provides you with advanced capabilities and support.
  • Additional functionality including csv uploads, catalogues detailing your products, access to long term invoice archiving, and reporting.
  • Increased automation capability directly to your ERP.
  • Receive advanced support with dedicated help for creating and uploading catalogues and to access web assistance by chat or phone.

Contact SAP Business Network directly

Contact Rio Tinto to start transacting through SBN

SAP Business Network Supplier Support

Our aim is to offer top-tier support for our suppliers engaging with Rio Tinto on the SAP Business Network. Below are our comprehensive training material designed to assist with the core functions of SBN:

Supplier playbook

Supplier Playbook
SAP Business Network Supplier Playbook
PDF
1001 KB

Onboarding and account creation

How to Create an Account via Trading Relationship Request (TRR)
How to Create an Account via Trading Relationship Request (TRR)
PDF
330 KB
How to Customise Your Widgets
How to Customise your Widgets
PDF
353 KB
How to Navigate Your SBN Account
How to Navigate Your SBN Account
PDF
374 KB

Account administration set up

How to Configure Order Routing
How to Configure Order Routing
PDF
402 KB
How to Create a PunchOut Catalog
How to Create a PunchOut Catalog
PDF
545 KB
How to Create a Static Catalog
How to Create a Static Catalog
PDF
980 KB
How to Create Roles
How to Create Roles
PDF
390 KB
How to Create Users
How to Create Users
PDF
339 KB
How to Print, Export and Download Documentation
How to Print, Export and Download documentation
PDF
1.09 MB
How to Set Up an Account Hierarchy
How to Set Up an Account Hierarchy
PDF
617 KB
How to Update Your Tax Information
How to Update Your Tax Information
PDF
552 KB

Material order processing

How to Cancel a Ship Notice
How to Cancel a Ship Notice
PDF
275 KB
How to Confirm Entire Purchase Orders
How to Confirm Entire Purchase Orders
PDF
469 KB
How to Create a Ship Notice
How to Create a Ship Notice
PDF
540 KB
How to Locate and Review Purchase Orders
How to Locate and Review Purchase Orders
PDF
569 KB
How to Reject Purchase Orders at a Line Item Level
How to Reject Purchase Orders at a Line Item Level
PDF
625 KB
How to Update Purchase Orders at a Line Item Level
How to Update Purchase Orders at a Line Item Level
PDF
498 KB

Service order processing

How to Confirm and Finalise an Entire Order
How to Confirm and Finalise an Entire Order
PDF
341 KB
How to Confirm Child Items with Changes on a Service Order
How to Confirm Child Items with Changes on a Service Order
PDF
593 KB
How to Create a Planned Service Order Confirmation Variation
How to Create a Planned Service Order Confirmation Variation
PDF
491 KB
How to Locate Sent Order Confirmations
How to Locate Sent Order Confirmations
PDF
296 KB
How to Locate Service Orders
How to Locate Service Orders
PDF
361 KB
How to Update Line Items Price Notification
How to Update Line Items Price Notification
PDF
602 KB

Material order invoicing

How to Add and Manage Attachments to an Invoice
How to Add and Manage Attachments to an Invoice
PDF
775 KB
How to Add Shipping to an Invoice
How to Add Shipping to an Invoice
PDF
485 KB
How to Configure Remittance Addresses
How to Configure Remittance Addresses
PDF
399 KB
How to Locate an Invoice
How to Locate an Invoice
PDF
586 KB
How to Submit an Invoice for Material/Goods Orders
How to Submit an Invoice for Material/Goods Orders
PDF
511 KB

Service order invoicing

How to Add a General Service at a Line Item Level
How to Add a General Service at a Line Item Level
PDF
590 KB
How to Add an Attachment at a Header Level
How to Add an Attachment at a Header Level
PDF
917 KB
How to Add Multiple Child Line Items
How to Add Multiple Child Line Items
PDF
521 KB
How to Create a Planned Service Invoice at a Line Item Level
How to Create a Planned Service Invoice at a Line Item Level
PDF
502 KB
How to Submit an Invoice for a Service Purchase Order
How to Submit an Invoice for a Service Purchase Order
PDF
559 KB

Partial invoicing

How to Create and Finalise a Partial Invoice
How to Create and Finalise a Partial Invoice
PDF
454 KB
How to Create and Finalise a PO Credit Memo Price Adjustment
How to Create and Finalise a PO Credit Memo Price Adjustment
PDF
597 KB
How to Create and Finalise a PO Credit Memo Quantity Adjustment
How to Create and Finalise a PO Credit Memo Quantity Adjustment
PDF
561 KB
How to Create and Finalise a PO Line Item Debit Memo Price Adjustment
How to Create and Finalise a PO Line Item Debit Memo Price Adjustment
PDF
557 KB
How to Locate a Partial Invoice
How to Locate a Partial Invoice
PDF
325 KB
How to Submit a Partial Invoice for Multiple Line Orders
How to Submit a Partial Invoice for Multiple Line Orders
PDF
600 KB

Receipting

How to Locate and View Receipts
How to Locate and View Receipts
PDF
300 KB
How to Locate Remittance Advice
How to Locate Remittance Advice
PDF
384 KB

Catalog & integration material

Catalog Unit of Measure Listings
Catalog Unit of Measures Listings
XLSX
20 KB
PunchOut Catalog Template
PunchOut Catalog Template
XLSX
5.07 MB
Static Catalog Guide
Static Catalog Guide
PDF
1.79 MB
Static Catalog Template
Static Catalog Template
XLSX
5.1 MB

Additional supplier support and contacts

Purchasing and invoice status support

Email the Rio Tinto P2P team for questions regarding Purchase Order and Invoice queries.

SBN supplier information portal

For additional SBN process support and SBN contacts

Transacting support

Email the Rio Tinto Digital Sustainability Team for any questions regarding transacting on SAP Ariba.