We have strong governance and accountability processes to ensure our global business acts in line with the law, local regulations and our values. This includes clear standards around human rights, competition, business integrity (includes bribery and corruption, conflicts of interest, benefits, sponsorships, donations, fraud and third party due diligence) and data privacy.
Our dedicated Ethics & Integrity team operates independently from our operations and offers full-time compliance resources, as well as centralised reporting. We have a business integrity compliance programme, which is audited quarterly, to address Group-wide and business-specific risks and other concerns in our host communities. We also have a monitoring system to help us spot potential risks and act quick to address them.
Fostering a Culture of Integrity
We know our integrity – and our reputation – hangs on the actions and decisions we make each day across our business.
We are committed to creating a culture of transparency and encourage our employees, contractors and other partners, including community members, to speak up about their issues and concerns, either through management, our Human Resources or Ethics & Integrity teams, through our Talk to Peggy whistleblowing service or community complaints and grievance mechanisms.
We empower and equip our people to seek guidance when faced with a business integrity dilemma – both to prevent incidents from occurring, and to protect them and others from harm. This includes providing training to help build employees' awareness of possible issues, like bribery and corruption, and help create consistent instincts – and decisions – across the business.
Talk to Peggy
We offer a confidential and independently operated multilingual whistleblowing service, Talk to Peggy, which is available to our employees and their families, contractors, business partners and community members.
Talk to Peggy provides an avenue for people to share concerns about our business, or an individual's behaviour. This can include suspicion of violations of our policies and procedures, human rights, safety, environmental, financial reporting, fraud or business integrity issues in general.
Concerns can be raised anonymously, but it is important to know that the content discussed and the right to anonymity may be subject to local laws.