Waterslide in the Pilbara


We plan our business for the long term and seek to play a positive role in the communities where we operate, as well as in wider society. We engage with communities in a manner that is inclusive and respects their dignity, rights, culture and way of life.

We are proud to be one of the first mining companies in Australia to welcome native title to land and commit to forming agreements with Indigenous landowners. We did this because we knew it was the right thing to do, and that it would also strengthen our business. More than two decades on, agreements have become central to the way we work in partnership with communities and land-connected people across the globe.

Over the years, we have looked for ways to strengthen the way we work with communities, so that the work we do benefits our local partners as much as it benefits our customers and shareholders. Today, our community teams – everything from archaeologists and economic development experts to human rights specialists – work in partnership with our communities to understand how our work affects their lives. Our goal is to maximise benefits through social and economic development – and minimise potential issues, like noise and dust. 

Smiling woman and child at Pilbara oval

Our vision is to strengthen communities so they can drive their own development. We do this in many ways. Through our local procurement targets, we help create jobs for local residents and more opportunities for local businesses – including the opportunity to supply goods and services to with us. Most of our sites have a firm local employment target as well as policies in place to promote local procurement. For example, at the Oyu Tolgoi mine in Mongolia, about 93% of our employees are Mongolian, and between 2010 and 2018, we have spent $2.7 billion nationally with Mongolian suppliers. 

We work with local and national governments to contribute to and help build strong, diverse local economies. For example, in Western Australia, home to our Iron Ore business, we partnered with the Regional Chambers of Commerce & Industry Western Australia to help develop and deliver a programme that helps build the capabilities of local businesses in areas like safety, marketing and tender writing. And in Canada, we worked with industry and government to create the Centre of Excellence in Energy Efficiency, to help entrepreneurs commercialise technological innovations in energy efficiency and renewable energy. The Centre has helped contribute to the creation of a new economy in Quebec.

We work closely with Indigenous and land connected peoples to understand their physical, spiritual and cultural connection with the local environment. We seek their active engagement in monitoring and managing cultural heritage impacts. For example, in the Pilbara, in Western Australia, we have worked with local Indigenous groups to help record more than 32,000 rock art motifs – some of which are up to 40,000 years old – as part of our two conservation agreement projects. 


Global Direct Economic Contribution


Global Taxes & Royalties


Community Programmes


Community Development

2018 figures


Working with Shared Purpose

Our communities and social performance (CSP) standard defines our approach for respectful and meaningful engagement with communities. It outlines the steps that must be taken to identify and manage social, economic, environmental, cultural and human rights impacts. It also outlines our approach for managing and responding to community concerns and complaints, as well as closing operational sites.

We seek to ensure our CSP approach aligns with international guidelines, such United Nations Sustainable Development Goals, the UN Global Compact, the ICMM Sustainability Framework and the UN Guiding Principles on Business and Human Rights, and the Voluntary Principles on Security and Human Rights. We use the International Finance Corporation's (IFC) Performance Standards on Environmental and Social Sustainability as a reference.

Community Agreements

Our community agreements – encompassing commitments on land use, cultural heritage, environment, employment and procurement – are the basis of many of our relationships, and are an essential part of the planning, operation and closure of every project and operational site. In Australia, for example, our land access agreements allow us to compensate, via trust funds and other mechanisms, Traditional Owners for the operations and presence we have on traditional land. 

Globally we have:


Land Access Agreements


Exploration Access Agreements

Respecting Human Rights, Including Free, Prior and Informed Consent

Respect for human rights is the foundation for our approach to building positive and enduring relationships with the communities where we operate and we seek to prevent and manage potential and actual impacts in line with the United Nations Guiding Principles on Business and Human Rights. Our CSP standard has a stand-alone human rights section guiding our communities’ practitioners and other staff on respecting the human rights of community members.

We strive to obtain the free, prior and informed consent of Indigenous peoples and other affected communities to access land and natural resources, in line with the International Finance Corporation Performance Standard 7 and the International Council on Mining and Metals position statement on Indigenous peoples and mining. Rio Tinto also seeks to operate consistently with the UN Declaration on the Rights of Indigenous Peoples. 

We also provide easily accessible ways for community members to provide feedback and make complaints, in line with the United Nations Guiding Principles on Business and Human Rights - so we can solve problems together and take remedial actions where needed. In fact, every site is required to have a complaints, disputes and grievances mechanism that operates in line with these criteria.

Jamela King, reconciliation champion
Jamela King
One of our Reconciliation champions

Jamela King is a Karajarri woman from the Kimberley region of Western Australia, and is part of the team working on our Reconciliation Action Plan in Australia.


“I always like to think about the bigger picture. At uni, it was important to get out there and start meeting people so that when I graduated I had opportunities. I thought, just apply and see how it goes. Nothing to lose really. So I applied for the Rio Tinto Indigenous Cadetship Programme and I got it! It has been such an amazing experience that has led onto so many other opportunities. 

I have just finished my two year rotation as part of the graduate programme and now I work in Indigenous Affairs and Government Relations. I feel really fortunate. It is so rewarding partnering with so many organisations that are working to benefit Indigenous communities. The work I am focussing on now is on our Reconciliation Action Plan. I am really passionate about Indigenous issues and our community, so for me, it is really meaningful to work for a company that champions Reconciliation, both internally and externally.”


From time to time, in order to run a safe, viable operation, we have to resettle communities. We do this only when all other options have been explored and exhausted. 

We work hard to help to preserve the social harmony of resettled people and we have policies and processes in place to make sure their standard of living and livelihood is sustainably restored or improved over the long term. We ensure our practices are in line with the International Finance Corporation's Land Acquisition and Involuntary Resettlement Performance Standard and our other international human rights commitments. We also ensure community members have access to rights-compatible complaints mechanisms that enable us to solve problems together and take remedial actions when needed.