Peace of mind for our customers
Our customers want to know that our materials have been produced in responsible ways. They seek greater transparency about the minerals and metals we supply, which makes responsible supply chain practices critical to our licence to operate.
A challenge we face is implementing effective control and assurance systems across our global supply chain. One way to achieve this is by seeking suppliers whose values are consistent with ours. This not only helps reduce our footprint, but also provides a solid basis for enhancing the positive impact of our partnership.
In short, our ambition is to migrate from a model of responsible supply chain by default, to a responsible supply chain by design.
Responsible sourcing is about achieving balance
We source from around the world to access the best value, while balancing our responsibility to participate actively in our communities, and act in an environmentally friendly and socially responsible way.
In 2016, we launched our Supplier code of conduct, which we issue to all our suppliers. It outlines what we expect of them – and of their subsidiaries and sub-contractors too – in terms of human rights, labour rights, safety and the environment. We also introduced our Know your supplier procedure, which sets out a process to understand the potential legal, ethical and reputational risks arising from using a supplier.
We are active in chain-of-custody programmes that provide consumers with the assurance that their minerals such as diamonds and gold have been responsibly produced. For instance, we are a founding member of the Responsible Jewellery Council, which is the industry organisation committed to promoting responsible practices throughout the jewellery industry from mine to retail. And we’re a co-founder of the Aluminium Stewardship Initiative, through which a broad range of stakeholders are developing the world’s first Responsible Aluminium Standard. The standard will be used to assess aluminium suppliers’ ethical, environmental and social performance at every stage, from bauxite mining, through primary aluminium production and distribution, to remelting and recycling.