RTIT Quebec operations communities

We strongly believe that our growth is inextricably linked to the growth of neighbouring communities. That’s why we maintain close ties with local residents and key stakeholders through continuous dialogue. We support initiatives that help our local communities grow and thrive, focus on regional development, and are aligned with community needs. RTIT Quebec Operations is also committed to building long-term partnerships in the areas of education, economic development, and the environment, as well as with community organisations.


Water is crucial to our operations, and most of it is pumped from the St. Lawrence River. We use water for a variety of purposes, including various processes and cooling operations in our facilities. RTIT recycles and reuses part of that water internally to reduce water consumption at the source. All the water we use, as well as most rainwater, is treated at our water treatment plant before being discharged back into the river.

As our facilities are located in urban environments, minimising the impact of our operations on the air quality of nearby communities is a priority. This includes monitoring emissions at the source and using a range of equipment to assess air quality at our facilities and in the community.

We care about our communities and look for ways to minimise our footprint and show our commitment to the environment. For example, we installed acoustic walls and silencers to mitigate potential noise pollution that could affect residents in the nearby towns of Saint-Joseph-de-Sorel and Saint-Ignace-de-Loyola. We carry out annual assessments of noise levels from various sources and take corrective action where necessary. Noise levels in the communities are also continuously monitored by 2 noise measuring stations. 

RTIT Quebec Operations has an Information and Concern Line for citizens who have questions, comments and suggestions. Calls are answered 24 hours a day, 7 days a week.

RTIT Quebec Operations Information and Concern line

Accessible 24 hours, 7 days a week

T: 450 746-3040

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We know our operations can have far-reaching impacts on society.