2019 Sustainability Report

Sustainability Reporting

2019 Sustainability Reporting

Download the 2019 Highlights or the Sustainability Appendix, which contains the GRI Index, glossary & other assurance items.

View past reports


Use the interactive charts to see our performance against our targets.

The Role of our Board’s Sustainability Committee in Reporting

Our business’s long-term success is inextricably linked to our responsibility to our people, our communities and the global environment in which we operate.

Our Sustainability Committee promotes, supports and monitors the sustainable development of our businesses, our contribution to the sustainable development of the communities and countries in which we operate as well as to global sustainable development.

The Committee oversees the Group’s integrated approach to sustainability. This approach has three pillars: running a safe, responsible and profitable business; collaborating with others to enable long-term benefits where we operate; and helping to pioneer a more sustainable future. It does this by monitoring the Group’s performance on health, safety, environment, asset security and communities, including human rights.

The Committee sets the governance framework for the oversight of these important areas, and it monitors management’s progress on each of them. It also reviews how management assesses the Group’s most material sustainability risks, and the associated controls and mitigating actions deployed by management for those risks.

The Committee has the authority and access to resources to investigate all matters falling within its terms of reference.

Learn more about the Sustainability Committee’s work in 2019 in our annual report.

2019 Performance Against Targets

  • To reach zero fatalities, and to eliminate workplace injuries and catastrophic events
    • Zero fatalities at managed operations
    • All injury frequency rate (AIFR) at 0.42 (target: 0.38), reduced 5% from 2018 (0.44)
    • 1.42 million CRM verifications
  • All businesses will identify at least one critical health hazard material to their business and will demonstrate a year on year reduction of exposure to that hazard
    • Reduction: 64.6% (38.5% airborne and 26.1% noise)
    • Participation: 11 sites (167 exposed employees and contractors)
  • To reduce the rate of new occupational illnesses (per 10,000 employees) each year
    34% decrease in the rate of new occupational illnesses since 2018
  • To improve diversity in the workplace
    • 25% of our Executive Committee were women, consistent with 2018
    • 22.6% of senior management* were women, consistent with 2018
    • 54% of our graduate intake were women, 4% above target and up 18%
      from 2018
    • 19% of our graduate intake were from places where we are developing
      new businesses^
    • 18.4% of our workforce were women, up 0.7% from 2018
    • 11.1% of Board roles were held by women. With the new non-executive director appointments announced in February 2020, this percentage has increased to 33%.
  • To disclose for all managed operations by 2023, their permitted surface water allocation volumes, their annual allocation usage and the estimated surface water allocation catchment runoff from average annual rainfall; and to achieve local water stewardship targets for selected sites by 2023

    Target statements defined and approved by our Sustainability Committee, a sub-committee of our Board. Assurance milestone schedules have been developed for the water target period (2019 – 23) and performance against these milestones will be tracked and assured annually.

  • To improve our employee engagement and satisfaction
    • 12-point increase in our employee net promoter score (eNPS#)
    • 3-point increase in employee satisfaction score (eSAT#)
    • 4-point increase in our recommend score
    • 37% of Yammer members engage on a monthly basis, on average
  • To demonstrate local economic benefits from employment and procurement of goods and services by reporting yearly against a locally defined target; and to be effectively capturing and managing community complaints and reducing repeat and significant complaints each year
    • 90% of assets are on track to achieve their 2020 significant complaints target
    • 70% of assets are on track to achieve their 2020 local employment target
    • 84% of assets are on track to achieve their 2020 local procurement target
    • 80% of assets are on track to achieve their 2020 repeat complaints target

    Note: ‘On track’ means 75% or greater progress towards 2020 targets

*We define senior management as general managers, Group advisers and chief advisers as well as employees in leadership roles who report directly to Executive Committee members.

^ Identifying with a nationality is not mandatory. Over 48% of our graduates have not formally reported a nationality.

# eNPS is a measure of “how likely an employee is to recommend Rio Tinto to a friend or colleague”. It is calculated by subtracting the proportion rating 0-6 from the proportion rating 9 and 10 (on a 0-10 scale). eSat is a measure of “how happy an employee is to work at Rio Tinto”. It is calculated by averaging the responses on the 1-7 scale and expressing this out of 100.