To better understand the concerns and expectations of our stakeholders we have undertaken two main areas of activity.

• GlobeScan
• Stakeholder surveys

GlobeScan
Rio Tinto subscribes to Environics International GlobeScan opinion poll/research work and their annual surveys. Environics is a syndicated service for organisations that need to keep ahead of trends affecting their business. The GlobeScan reports are strategic insights and predictions provided by a selected panel of experts from mainly OECD countries representing all sectors of opinion. We also subscribe to Environics' Corporate Social Responsibility Monitor which provides companies with insights into the attitudinal context in which they operate in societies around the world.

Stakeholder surveys
Comalco in Australia conducted a community needs assessment survey in Gladstone in 2003.